Reference

How sweepbets Handles Your Personal Information

Your privacy matters to us, and this policy spells out exactly what data we collect, why we collect it, and how you can control it.

Data collected only as neededPayPal, Venmo, Play+ payment info protectedYour right to access or delete your dataNo data sold to third partiesSecure account storage
sweepbets How sweepbets Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review the data we hold on your account, ask for a correction, or submit a deletion request, our support team handles privacy inquiries directly. You can also reach out if you believe your data has been handled in a way that doesn't match this policy — we take those reports seriously and respond promptly.

Live Chat Start a live chat session from your account dashboard. This is the quickest path for privacy questions tied to an active account or a pending payment record.
Email Support Send a detailed privacy request to our support email. Include your account username so we can locate your data record and respond to the correct profile.
Account Settings Some data preferences — like marketing email opt-outs — can be adjusted directly inside your account settings without needing to contact support at all.
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We store your data on servers with encryption at rest and in transit. Every login triggers a session token, and our system flags unusual access patterns — like a new device or a location shift — so you stay in control of who's inside your account. Here's how we handle the four areas that matter most.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how you move through the site. You can adjust cookie preferences through your browser settings at any time without losing your account data.

Payment Data Security

PayPal, Venmo, and Play+ transactions pass through their respective secure APIs. We never store full card numbers or payment credentials on our servers — only the transaction reference your account needs.

Retention and Deletion

Active account data is held while your account is open. After closure, we retain only what applicable law requires. Deletion requests outside legal retention windows are processed within the timeframe our support team confirms at the time of request.

Identity Verification Records

Documents you submit for identity verification — such as a government-issued ID or proof of address — are used solely for compliance checks. They are not shared with marketing partners or used for any purpose beyond account verification.

Common Questions About Your Privacy at sweepbets

These are the privacy questions we hear most often. If your question isn't covered here, our live chat team can walk you through anything specific to your account.

We collect your name, email, date of birth, and payment details needed to verify your identity and process transactions via PayPal, Venmo, or Play+. Device and session data are also logged for security purposes.

We do not sell your data. We share it only with payment processors like PayPal and Venmo to complete transactions you initiate, and with service providers bound by confidentiality agreements to operate the platform.

Open a live chat or send an email to our support team with your account username. We'll locate your data record and provide a summary within the timeframe we confirm at the start of your request.

Yes. Submit a deletion request through live chat or email. We'll remove data that isn't subject to legal retention requirements and confirm what, if anything, we're required to keep and for how long.

We use session cookies for login continuity and analytics cookies to improve the mobile experience. You can block or clear cookies through your browser settings; note that disabling session cookies may affect how your account loads.

No. Verification documents are held only for as long as compliance and applicable law require. Once that obligation is met and your account is closed, those records are removed from our systems.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.